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Linda T.

2
Level 2 Contributor

Contributor Level

Total Points
607

5 Reviews by Linda

  • Bulb

10/9/21

I have been with Bulb for my gas and electricity for over 2 years. Their prices are reasonable, their website is very user friendly and the best thing you can phone them and get a person speaking to you with 3-4 minutes. I have just moved and they have made the process easy and trouble free.

  • Very

10/7/21

I have been with Very for many years, but I have just closed my account. Their virtual assistant is useless and when I phoned their customer service line, all it said was the number has changed, but it did not give the new phone number. Also when customers returned an item, we could use the enclosed form to give the information, but now we have to fill in all the information online which used to be readily available on the form and need to print it ourselves. This company is only interested in it's customers when they are ordering, but as soon as there is an issue to be resolved, it becomes impossible to contact them.

Service
Value
Shipping
Returns
Quality
  • AVAST Software

1/23/19

I signed up to the free Trial and when the Avast software was installed, it slowed down my PC. I eventually decided to uninstall it and my PC went back to normal. 7 days before the renewal date for the 1 year contract, I emailed I wished to cancel the auto renewal and I duly received an email confirming my request and showing the date the free trial period ended. However they took the payment without further communication, I then emailed and they are very good at delaying tactics. Their last email said they would consider a refund if they received an official letter from my bank confirming they were not dealing with this dispute! They are well aware that will never happen from a bank these days.

EE
  • EE

7/16/18

After taking out another contract with EE when upgrading my mobile, I did make it clear what my monthly payment limit was. I signed the contract and within 6 weeks I received and email telling me my contract had increased by £6 per month! What is the point of the contract... of course customers will be penalised if they break the contract, but EE can break their terms of the contract at any time. I can't wait to leave this company.

  • Barclaycard.co.uk

2/19/18

Beware if you only pay the minimum amount required. I have had a Barclay card for many years and I will admit I have been paying the minimum amount for several months (except last September I paid £1,800 off). I received a letter telling me my credit limit is now reduced by £3,500 because I only pay the minimum amount. I believe this will affect my credit score as it will now appear that I have maxed out my card.

Linda Has Earned 7 Votes

Linda T.'s review of AVAST Software earned a Very Helpful vote

Linda T.'s review of Very earned 3 Very Helpful votes

Linda T.'s review of EE earned 3 Very Helpful votes

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