I ordered ultra volume double weft 18 inch clip ins in the white blonde but came very yellow also alot of thick black & orange hairs running through them.
So I decided to tone the in warm water and a bit of purple shampoo, as soon as they got wet from the seams the hair was just falling out in clumps, not what you expect for £150!
I have been wearing extentions for best part of 20 years and iv never experienced this before with hair plus the awful customer service.
I rang & sent emails explaining and sending them all the pictures, after getting on at them for around a week they finally agreed to refund me half of the money.
The quality of the actual hair is okay apart from the thick black & orange hairs running through, the extentions are not going to last as long as they should with bad shedding from washing, styling ect.
I deffenetly wound not recommend this company at all worst experience iv had with a company all the proof was there but they didn't want to resolve the issue.