So I purchased 4 tix for an Eagles concert on 10/12/21. Health requirements changed, and per info sent by Ticketmaster, I chose to elect for a full refund (and applied for this within the required window). It has been two months, and I still have not received the refund of over $500, and after numerous emails to ticketmaster, all I get is a robo emai response, and none of their phone lines/options yields a real person. It just directs you to email them. Seriously looking into taking them to small claims court. I'm a retired teacher and have plenty of time and experience.