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lisaw1801

Lisa W.

Australia

Contributor Level

Total Points
160

2 Reviews by Lisa

8/4/21

Order took 35 days to arrive, clothes were NOT cotton blends. 1 dress was meant to be a full dress with matching under romper, got the romper 2 sizes smaller & an ugly 3/4 shirt. Only response to my complaint was "It will all get better soon" or we give you 10% refund or coupon for next purchase OR you return clothes, then we offer you refund if we think all is OK. Company says they're USA based but all clothes came from China. I WILL get my money back before they get the clothes back. This company stole my $890 last time AFTER I returned the clothes. I'm 99.9% sure this company used to be ROSEGAL! All clothes were made of body condition material or stretchy rayon & NOTHING was as described! DON'T BUY FROM RETRO STAGE!

Tip for consumers:
DON'T WASTE YOUR TIME OR MONEY!!!

Products used:
Shoes, dresses

Service
Value
Shipping
Returns
Quality
7/19/21
Verified purchase

22 days my orders have been flying all over CHINA! Repeatedly asked for a refund, but they just keep telling me things will get better! I BELIEVE THEM TO BE SCAMMERS & I WANT MY $150 AUD REFUNDED! DON'T BUY FROM THESE SCAMMERS! THEY STEAL YOUR MONEY & LIE TO YOU!
BUYERS BEWARW!

Tip for consumers:
DON'T WASTE YOUR TIME OR MONEY BUYING FROM THIS COMPANY...NOTHING EVER LEAVES CHINA!! MY ORDERS HAVE BEEN TO EVERY CITY IN CHINA THUS FAR & I ORDERED OVER 3 WEEKS AGO!!!

Products used:
Shoes & dresses

Service
Value
Shipping
Returns
Quality
breel8
Bree L. – Retro Stage Rep

Lisa,
Thank you for your message and so sorry to hear that.
May I know your order number?
You may also provide the email address or the name you used for your order for double-checking.
Once I find your order on our system, I will try my best to help you move on to the next step.

If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Monday-Friday 9:00 am-6:00 pm PST ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Yours Sincerely,
Retro-stage Team

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