Orders placed by mistake can't be canceled, I placed my order my mistake and tried to canceled a minute later and I could not. I called Grub Hub and they refused to cancel indicating that the food was already on his way. Then, I called the restaurant myself and cancelled the order with the restaurant who said the food was going to take 45 min. Then, I had to dispute the Grub Hub charges with my credit card company. Grub Hub has horrible customer service. DO NOT use Grub Hub.