Liz T.

I never leave review, but my experience was terrible. I had to call Washington Healthplanfinder for assistance and the representatives were not knowledgeable, rude, and actually inappropriately cancelled my coverage. I have had to make several phone called, waiting for hours to speak to someone, only to be disconnected or transferred down the line to other customer service reps who were unable to help. I asked for a supervision perhaps 4 times before actually speaking to someone. If they offer submitting a "ticket", it may not even help you. After submitting a ticket I was emailed an expired link... I could write a novel about my frustrations dealing with this website.