I placed an order, was told I would get it in 2-3 business days. Never got it. Aug 19 still waiting for my order. I emailed them, called them was told I was going to get a call back. Never did. I got an email from Chris saying he would "send new order at his expense", never got it. Called back they said they never sent it and if I wanted to order again!? I said I wanted a refund, they said maybe they could get an order in time before my event, not a guarantee.