I ordered custom envelopes on 2/7. My account was charged immediately and 2 weeks later i realized the envelopes never arrived. I called them and they said there were going to resend the proof which i never received. Another day went by and still no proof. I asked them to expedite the order and shipping on their dime as I am without envelopes and it's been two weeks. They said they couldn't eat the cost of the shipping. It's too bad that they couldn't make it right as I am a returning customer. Very disappointed.