BWB is a wonderful alternative to Amazon in so many ways. They have an excellent selection, good prices, free shipping, and terrific staff and service. If they make a mistake they more than compensate for it. They are wonderful and I come to them first for any book I want.
I have been buying from Bas Bleu for many years and only one small problem, which they solved right away. I find their products good value and just as described and their customer service professional, helpful and efficient.