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The company just lost my package and don't give me any explanation.
The only explanation was "Unfortunately we lost your package".
They don't have any responsibility to manage someone's object.
Edit 2021-03-09:
They still saying "Unfortunately we lost your package".
Tip for consumers:
Do not use Parcel Monkey.
Products used:
The package sent was lost by Parcel Monkey.
Marcelo H.'s review of ParcelMonkey UK earned a Very Helpful vote
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Empty.
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