I have purchased several work management apps from them and not once have I encountered an issue. From the beginning, their team has been incredibly helpful. I have never waited more than one day to obtain an estimate. Their pricing is also competitive and their plans include special deals that have saved me a significant amount of money.
The online support is always pleasant. They're the type of company that makes sure you know how to use the products. I've never had to figure out how to work the software on my own. Each time I purchase a program from them, their team installs it for me remotely. They also take the time to walk me through it. On average, it takes around 30 minutes to get a program up and running -- no hiccups, no nonsense.
I plan on purchasing my company's apps through Platinum Partner for as long as possible. I would recommend them without hesitation.