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See photo below: I was overcharged, waited 6 weeks for delivery, got a defective product, so good bye nephew's gift... Went Apple - you get what you pay for... Tried contacting Novads but they do not reply. I have called my c. C. company to dispute this. Also, pay-pal means you can cancel the order before they get their greedy hands on your own money, the stuff you go to work to get, the stuff with which you feed your kids, pay your mortgage, car, etc. Anyway, shame on me for getting ripped off. See Trustpilot for amAzing number of negative reviews on these folks aka Hyperstech/ Novads...
Behind the flashy photos, you will find fraud. See Trustpilot for extensive (and negative) reviews. In short, this site will take you to NOVADS/HYPERSTECH where they:
1. Delivered six weeks after the fact
2. Overbilled me by $100
3. Sent me a defective product
4. Failed to respond to my queries
The T-Watch, aka Tact-Watch is known only under Hyperstech, just to throw you off.
The watch I ordered was defective on delivery and is without warranty, not to mention the month it took to get to me. Goodbye Xmas gift to nephew...
The email as posted by the company comes back as mailer daemon... The Estonian number posted on the reply below is OUT OF ORDER. The message below implies that NOVADS/ 'HYPERSTECH's address had been indicated in the past, which it was NOT... A direct cut and past example of their beat around the bush nonsense - and notice that no address is indicated...:
Please share a video which clearly explains the issue with the
Product so that we can help you accordingly. The video needs to be forwarded to the technical team for verification and only after their confirmation, we can proceed further to help you in this case.
Regards,
Vanessa
Customer Support team
From the bill: S.No. Product Details Quantity List Price Total
1. T-Watch 1 $ 89.00 $ 89.00
Sub Total $ 89.00
Tax $ 0.00
Adjustment $ 0.00
Grand Total $ 89.00 ACTUAL COST: $120
Solutions and possible course of action:
1. Contact your credit card company to call out this fraudulent outfit. (you normally have 100 days to dispute...)
2. Email or write:
ECCNET-UK AT ec.europa.eu
UK European Consumer Centre
Chartered Trading Standards Institute
1 Sylvan Court
Sylvan Way
Southfields Business Park
Basildon
Essex
SS15 6TH
3. Be sure to post your review on Twitter and Facebook, to mention but those two; but see Trust Pilot and Sitejabber where the reviews are prolific and very bad... (Facebook appeals to 'older' buyers, whereas Twitter spreads the word widely...)
Tip for consumers:
None of the claims are real. They do not reply to emails. The telephone number is out-of-order...
Here is part of the original:
S.No. Product Details Quantity List Price Total
1. T-Watch 1 $ 89.00 $ 89.00 Sub Total $ 89.00
Tax $ 0.00 Adjustment $ 0.00Grand Total $ 89.00
Defective products all around /Email support comes back as Mailer-daemon; phone number (Estonia) out of order.
Ordered Watch / arrived defective - 6 weeks shipping wait and overbilled by $60
- contacted c. C. company to dispute...
Frustrated - ripped off - posted review on social media...
Emailed complaint to-
*******@ec.europa.eu
UK European Consumer Centre
Chartered Trading Standards Institute
1 Sylvan Court
Sylvan Way
Southfields Business Park
Basildon
Essex
SS15 6TH
Tip for consumers:
best to give money to charity rather than get ripped off - at least you get a sense of thanks rather than...
Marg hasn’t received any thanks yous.
Marg doesn’t have any fans yet.
Marg isn’t following anybody yet.
Empty.
This is the worst of the worst sites for interrupting internet use. Many times, it comes up with...
There needs to be some regulation to their fake displays associated with the ads. I scroll from...
