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Marilia C.

3
Level 3 Contributor
Oklahoma City, United States

Contributor Level

Total Points
2,402

About Me

I'm an independent scholar with a multi-disciplinary background (BS biology/chemistry, MS chemical ecology, PhD sociology of science, postdoc Latin American studies). As such, I do research but I mostly write for a living, besides strength coaching (online). I'm a rule of law kind of person and a consumer's rights activist.

How I Can Help

My stronger skill to help private individuals is being an expert in medical information. I served as expert witness in medical boards and have been a fellow and consultant at the Panamerican Health Organization. I can also help with evaluating the quality of training equipment.

Interests

science fiction, endangered species, houses built with reused material

17 Reviews by Marilia

  • The Pain Relief Hub

12/18/21

A Singapore company (EPYC LLP, entity #T18LL1568E, registration date 2018-09-12) located at 22 SIN MING LANE #06-76, MIDVIEW CITY, Singapore, *******, has been aggressively advertising on Facebook as the PAIN RELIEF HUB. The company sells compression socks, gloves and other "adult clothing items" that may or may not be associated with pain relief.
The aggressive advertisement pushes false "give-aways", discounts and other promotions that lead the customer to a confusing check-out system where they are encouraged to accept more and more promotions.
The malicious intent on these methods, aka "scam" consists of:
NOT displaying the final check-out amount. The customer fills their credit card information for the shipping & handling only ("promotion") and before they actually accept the payment, it is processed. The customer never sees how much they paid for except on their credit card transaction information;
Expensive shipping & handling, without any display of shipping options
Flooding the customer with emails about more false give-aways and promotions with hidden costs
I purchased compression socks from the Pain Hub, got a "free" leg stretcher with it, and, observing the amount I was actually charged for on my credit card transaction records, I complained. At that occasion, their response to the complaint was to fix the charged amount.
I decided to give them the benefit of the doubt and yesterday I clicked on the arthritis gloves promotion. I entered my credit card information for the shipping & handling, and the check-out was so uninformative that I wasn't sure it had taken place, much less what I had paid for. It was when I opened my credit card account dashboard that I saw that I had been scammed… again.
Since their response to my demand for a cancellation was met with more gaslighting, I will keep my word and register reviews about them wherever I can.
Unfortunately, they are not registered outside Singapore. Therefore, they feel free to scam away in other countries since there is nothing customers can legally do to them.
Don't buy from them. They are a predatory company and they are aggressively entering other markets with their unethical business practice.

Tip for consumers:
Don't buy anything, don't accept "promotions" or gifts.

  • My Protein

7/19/21
Verified purchase

On July the 5th I placed an order with my account at Myprotein.com. It was the usual 11lbs whey protein bag. On July the 13th, I received a box with the "free gift" and no order. I contacted Myprotein and they went through a complicated and time consuming exchange of messages with me, confirmed that they were at fault, promised to place the order again but, instead, they kept my money and never sent the order.
I didn't expect this company to become predatory so fast.

Tip for consumers:
Don't use it.

Products used:
Always protein powders.

Service
Value
Shipping
Returns
Quality
  • Craigslist

10/14/20

I conducted an "accidental experiment" on rental house search and took my time to verify the public records of each property, check the owner's identity, usually cloned by the scammers, contact the real state company who actually managed the property and, to my surprise, the prevalence of the known "Nigerian scam" is absolute. Of the 37 ads on my sample, all were scams (which I reported to the FBI). Too bad: in 2016 I used the platform to find the house I live now and it was true-to-price.
Transnational Criminal Organizations are taking advantage of the American housing crisis and this problem won't go away. Craigslist should not be used for house or car searches.

  • Wish

8/26/20

First, the incredible discount flash sale is a lie: the final price can be twice the one announced. Second, no tracking number. Third, the merchandise is not what you saw in the picture. It's pretty much a scam site.

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Wish C. – Wish Rep

Hi Marilia. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

  • Brighthealthplan

11/28/19

When a company is starving for brand recognition to the point of torturing consumers who just want to watch videos or read their news, they are raising a huge red flag. In spite of the fact that I reported them to Youtube for mass advertising, I'm being forced to watch their adds over 40 times/day.

  • Ivanko

11/15/19

Ivanko bars and plates have been used in competition and for training purposes for decades. It is considered to be among the half-dozen best manufacturers in the world. The website could be improved, though: it is confusing and for some reason, Ivanko got rid of the excellent educational material they offered. I'm glad I downloaded their pdf files before they disappeared.

  • National Academy of Sports Medicine

11/15/19

The NASM is not about sports *medicine*: it is mostly a certification body for personal trainers. There are many of them and no licensing body in the USA. There is a lot of controversy concerning the need or usefulness of such certification bodies. There is well elaborated criticism of this state of affairs. The NASM doesn't offer a "bad" service. The question is if the service should be offered at all.

  • DIYnot

11/15/19

"Doing it yourself" is not just about saving money (because a very specialized task can actually cost more if the person tries to improvise a fix). It's about "owning your things". DIYnot has detailed information about simple and not so simple projects, an "ask" question for each item and a forum to discuss doubts.

  • ACOG

11/15/19

The American College of Obstetricians and Gynecologists (ACOG) was founded in 1951 and has been committed to ethical and evidence-based health care to American women since then. The website is user-friendly and a helpful resource.

  • JNeurosci.org

11/15/19

In today's "post-normal" science production mode there is an indicator that all scientists value: trust. Unfortunately, it can only be tackled by proxy. The J. Neuroscience has an H-factor of 422, which is very high considering field and reach. It also offers open access to many articles. The J. Neuroscience is the official journal of the Society of Neuroscience.

  • Dell

11/15/19

My desktop is a Dell computer and I recently bought a laptop for my daughter. The customer service couldn't be more helpful: they went out of their way to accommodate the delivery to my daughter's friend's schedule (he was going to receive it and take it to her). Unfortunately, two days after she started to use it, it crashed (software issue). If she was here in the USA, they would have taken care of it in days. A trustworthy company. My next computer will be from them because even if I have a problem, they do fix it.

  • EliteFTS

11/15/19

Elitefts.com has thousands of articles and other educational items (books, ebooks, an exercise video-library, a "ask your question" page, etc) from reputable sources about strength training, most of them free (no subscription or membership needed). The store has the best equipment to outfit from a modest home gym to a college weight room.

  • Cochrane.org

11/13/19

The Cochrane Foundation was created to provide organized access to evidence-based medical information. They try but many systematic reviews fail in methodology and it's actually impossible to keep up with the rate of publication in any field.

  • Aamco

11/13/19

I had my car towed to our local OK AAMCO as the transmission broke on the way to work. They were efficient, friendly and thorough. They offered two free check-ups in the following weeks and a three-year guarantee.

  • Capital One

11/13/19

I have been a victim of credit card fraud involving the Capital One Silver One credit card that I own. On September the 30th, thieves made online purchases on Walmart AR (I live in Oklahoma City). I was notified 2 later and immediately disputed the charges. Of the charges, $XX were effectively charged to my card and another $XX were declined due to being over the card's limit. After spending around 1h speaking to a non-native English-speaking representative ("fraud department specialist") I received several emails reassuring me that I would not be penalized, as is their contractual obligation. However, the charges were made. I had another over-one-hour call with another non-native English speaking "fraud specialist", who was not familiar with the USA legal system and encouraged me to seek law enforcement. My card statement changed in front of me, on my computer screen, as they proceeded to lie, saying everything was taken care of. Another charge was done a few days later. Another hour on the phone. After that Walmart made what looked like two credits to my account and several days later Capital one charged me with $XX as "billing adjustment". After so many charges, credits, adjustments, letters with discrepant numbers, I have no trust that my actual balance is accurate. Capital One only reacts to legal threats. Their consumer review is the worst in the scale, by thousands of customers. I took time analyzing them and Capital One actually infringed the law with several of them. Finally, they lost my card on the mail and were going to charge me for a third card. Had I not reminded them that that, too, would be illegal, to which they responded that they would not charge me anything, I am sure I would. In terms of billable hours, they owe me at least $XX. However, they have caused serious damage: I have hyperacusis. I had to be medicated because of the pain caused by the bad connection.

  • GoDaddy

11/13/19

I've been a Godaddy customer for over a decade. Recently, the company has been changing fast and adopting certain predatory behaviors. On November the 4th, 2019, I received a notice that my domain expired on October the 31st because of an "invalid or expired credit card". That was a surprise since all my other domains were being auto-renewed regularly. Also, I received no notice about any attempt to charge said invalid payment method. I checked my account and indeed, the Capital One card that was subject to leak by the company and exposed me to fraud and theft was there. However, there were three other payment methods (debit and credit cards), all valid. There is a reason a customer provides several payment methods when the company allows (and encourages) this: when something happens to one, the company charges the next. That's not what Godaddy did: they cancelled my domain but they offered to retrieve it from the "parked nameservers" for a $80 fee. In my understanding, this is extorsion. Apparently, they agree with me (that this is an illegal practice) since I called them the following day, I was very clear that they would be reported in case they refused to fix the situation and indeed they fixed it immediately. On November 10,2019, again I received an email from Godaddy about an expired product due to "invalid or expired payment method". Now they have no reason to claim that since I deleted all the other cards, leaving only my one very valid debit card on file. This is another attempt from Godaddy to inflict small damages, with small irregularities that their customer service agents are completely unsuccessful in fixing. The last one dropped the line (accidentally?) and the next one came asking for the same information. Keeping me all that time online creates a debt from Godaddy to me. I will bill them for that because there are too many red flags that this was a malicious action. Maybe it is, maybe it isn't. Let Godaddy choose which it is: if they pay, showing willingness to meet their damaged customers half-way, then they look good. Otherwise, they strengthen my hypothesis.

  • Budget

10/21/19

On December the 11th, 2015, a Blue KYA was rented at Budget Rent a Car at Garrett Hidalgo, 1801 South Federal Hwy, Stuart, FL *******, by a third party. Due to mishandling of consumer communication and credit card information, it was seized by Port St. Lucie Police on January the 8th, 2016. On the trunk of the car there were goods belonging to me valued on around $5,000.00. The car was transferred to Budget West Palm Beach. I filed a request to have my belongings returned, which was bureaucratically replied and no further written communication was exchanged with me. I was informed by Detective Richard Serra, from Stuart Police, that it was my right to retrieve my belongings from Budget. Since no written communication was possible, my family and I proceeded as the company instructed us: we called the West Palm Beach Budget number to speak to the manager. I am a Latino (Brazilian) woman living in the USA as a permanent resident under the exceptional ability and higher degree provision (EB-1A visa) but at the time, in January 2016, I had just been a victim of grand theft credit card fraud here, in the USA, due to which I lost all my assets in Brazil. With no American legal document, as a Latino woman, I was treated with total disrespect by Budget Rent a Car, whose manager refused to pick up my calls. At some point I called as someone else and he picked up the phone, a strong evidence that he was avoiding me. He told me he would return my belongings but wouldn't pay for the shipping. My sister provided him with her FEDEX account information and I told him it was paid for. I never heard from Budget again. I have strong reason to believe my belongings were taken while the car was in custody of Budget Rent a Car, since it was seized by the police and immediately handed to the Stuart Budget agency. Nobody else touched the car. This kind of impunity added to the ethnic and sexual discrimination send a clear message to the consumer concerning the corporate ethics of Budget Rent a Car. Budget can't deny this case because we both have documents concerning it. While they can continue their disrespectful treatment and ignore the unauthorized "misplacement" of my belongings, I can continue to denounce their unethical and predatory behavior.

Marilia Has Earned 42 Votes

Marilia C.'s review of GoDaddy earned a Very Helpful vote

Marilia C.'s review of Dell earned 9 Very Helpful votes

Marilia C.'s review of aamco.com earned 5 Very Helpful votes

Marilia C.'s review of DIYnot earned a Very Helpful vote

Marilia C.'s review of JNeurosci.org earned a Very Helpful vote

Marilia C.'s review of ACOG earned a Very Helpful vote

Marilia C.'s review of Budget earned 6 Very Helpful votes

Marilia C.'s review of Craigslist earned 2 Very Helpful votes

Marilia C.'s review of Capital One earned 2 Very Helpful votes

Marilia C.'s review of My Protein earned 3 Very Helpful votes

Marilia C.'s review of The Pain Relief Hub earned 11 Very Helpful votes

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