Although I received all of my items, the packaging they came in was horrible! My lotions and soaps were in a trash bag and my wallflowers (leaking through) were in a separate envelope. Not very happy at all. The box wasn't even labeled with my name so not sure if it had been REPACKAGE but it didn't even come in a "bath and body works" package (box).
Tip for consumers: The site is user friendly. Just know they don’t offer free shipping ever.