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Mark F.

2
Level 2 Contributor
Delaware, United States

Contributor Level

Total Points
622

Interests

Dropping bombs on the sun

7 Reviews by Mark

  • Coinbase

10/29/21

They change their web site to be less and less informative. Now I can't even see the status of a transaction (sending btc to an address as payment). It's been over 24 hours. No visibility to whether it's complete or not. No hash-value confirmation. Reporting the problem to Coinbase is like standing in line at the Jerry Seinfeld soup **** place. They expect exacting information in the form to report a problem... then they're too busy to respond to it.

Coinbase is no longer credible. They lost their way.

Tip for consumers:
Find another online bitcoin service.

Service
Value
Quality
  • Nextdoor

4/12/21

The crime & safety part of Nextdoor is useful. It's good to know what's going on in your area. I wish someone provided this info separately.

Nextdoor attracts opinionated people who have to be right. After some time there, you realize how much better life was before you knew anything about your neighbors. Everyone was nice because they didn't cross boundaries, and get into cliques and gossip. The old saying is true: fences make good neighbors. Nextdoor cultivates the opposite of that. It brings out ugliness, competitiveness, hubris. I'll never go back.

  • Rover

4/1/21

I'm a boarder on Rover. They keep changing their site and making it worse. Ever since they merged with "dogvacay," it keeps getting worse. They implement untested changes. When a change does work, it's like a regression (looks worse, less rich/featured.). It's like they got rid of the Rover web developer and replaced them with the dogvacay people. It's horrible. They had a nice interface 3-4 years ago. But, they just keep screwing with it, making it worse. It's like there's no inspiration there now.

I've moved to wagwalking. I encourage everyone I meed to do that.

Tip for consumers:
Go to wagwalking.com. Rover has lost its passion & inspiration.

  • Roku

3/29/21

This company is horrible. They push untested software updates which break TVs, then they act like they don't know what's happening. You can't opt out of updates (like you can with Android TV). You can't go back to a prior version that worked for you (like you can with Android TV). If/when it happens to you, you're out of luck.

People go to the support forum, and Roku acts like it's the first time they've heard of the problem. They blame the TV manufacturers. When asked how a manufacturer caused Roku's update to be buggy, they have no answer. When the next person reports the same problem, Roku acts like they've never heard of it before.

To me, that was the most stunning thing I've ever seen. I can understand companies have bad support. But, this is outright DISHONEST. I don't see how those employees can go to work in the morning knowing that they're lying to people. It's a very corrupt company who doesn't care about customers. (In fact, IMO, Roku doesn't think of you as a customer. You are the product being sold to content providers. First and foremost, that's your relationship to Roku. Not a customer who spent big dollars on a TV. If Roku breaks your tv, they don't care. Absolutey, 100%, they do not care.

Tip for consumers:
Buy an Android TV. If you have a Roku TV already, disconnect it from the network & use it as a dumb tv. Use a firestick to stream through HDMI. Protect your tv from Roku's untested software updates.

  • Reddit

10/15/20

Not really a conversational forum (where you view active threads, subscribe to threads). It's more like a "post & reaction" slideshow. The worst thing is that it's a very clique promoting, an echo-chamber of "proper" thought. Anything that alters the "sub's" orthodoxy is "hidden" with downvotes. Some subs have very toxic mods.

  • DSLReports

10/10/20

A legacy from the 00s. Very cliquish moderation/bias. It's lost a lot of traffic/participation in the past 20 years due to heavy-handed, intolerant moderation.

  • Mental Health Forum

8/4/20

This site exists as a vanity activity (for those who created it). I'm sure they mean well. But, they're oblivious to the responsibility they have for keeping members safe; their info private, etc. They'll reveal your private info, then claim there's nothing they can do about it because they're "too busy (you should be thankful for their service)." If you chose to leave, they'll make it look like you were banned. They simply *never* put themselves in the members' shoes.

As another reviewer noted (Femme), it's an abusive/toxic environment. I got hit with two very specific rules in my first *12* hours (posting a link as a new member -- which was never disclosed to me as a rule, and discussing medicine, or self-medication. I never understood which was the problem.). When I gently suggested to a mod that the new-member experience would be improved if those specific rules were included in the rules new members are required to read (when registering), I was told I should read the rules(!).

That's how they are. They're not listening. They hold members to extremely high standards, saying "it's to create a safe place." But, when you point out how toxic and gaslighting the staff feels, they brush it off with "we're too busy" or "we're just volunteers" (you're being ungrateful).

I left after just 24 *hours*, seeing the writing on the wall. The moderator urged me to stay and give it more time. I was tempted, but they didn't suggest *why* I should assume anything would be different. It just sounded like "happy talk," a nice hostess. I asked for my account to be deleted. It was *banned*. When I asked for that to be corrected, they said they couldn't. When I pointed out that was a lie, they corrected the matter.

After *all* of that, I asked the mod to thoughtfully consider how I was proven right. I mean, the mod was urging me to stay, like things would be different. My gut feeling was not to trust them. I affirmed my desire to leave. They couldn't even handle that request responsibly. I continued to be entangled with them, in conflict (asking for my personal info to be removed from public view; told they can't -- when can, and did.). The moderator didn't even have the integrity to reply to that question. They don't feel any responsibility there for how they can hurt people.

It's just a horrible place like that. I don't think they're good people. They're totally oblivious to their responsibility for running a forum. They profusely wave around "safe place." But, that means is them moderating the living daylights out of *you*. It's all about *you*. When you point out how the staff is creating an unsafe place, they don't hear it. They'll get huffy about how busy they are, or just volunteers (and don't deserve criticism). But, if you're too busy to compose a post correctly, they've got all the time in the world to mod-edit your post into what they think you should have said.

So, I strongly advise being careful with this site. They appear to have left another forum thinking it would be "fun" to have their own. Just a vanity endeavor. They split that existing community, and are simply uncaring about their responsibility for cultivating a community (especially a community of vulnerable persons). That's not even on their radar (beyond making members appear to be safe to others, which they have endless resources to do.).

If it were any other forum, a forum for car repair, etc, it wouldn't be a big problem. But, it's a site for *vulnerable people* run by people who don't take that responsibility seriously *AT ALL*. They're *defensive* about it. The extent to which they wave around "safe" place" is to control *you*, not them.

You can get hurt there. Trust me, they don't care about that *AT ALL*. I tried to be gentle, suggesting these things, and they were just annoyed. No integrity at all. I asked thoughtful questions, and they were offended.

Mark Has Earned 42 Votes

Mark F.'s review of Roku earned a Very Helpful vote

Mark F.'s review of Coinbase earned 7 Very Helpful votes

Mark F.'s review of Rover earned 3 Very Helpful votes

Mark F.'s review of Nextdoor earned 7 Very Helpful votes

Mark F.'s review of Reddit earned 10 Very Helpful votes

Mark F.'s review of DSLReports earned 6 Very Helpful votes

Mark F.'s review of Mental Health Forum earned 8 Very Helpful votes

Mark hasn’t received any thanks yous.

Mark Has 1 Fan

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