Mark J.

Very poor customer service, after being told that my online purchase was delivered and not finding it. I contacted Walmart to find out why I didn't get it. They said I would have to wait 24 hours and a new one would be there. Or if it was not I could ask for a refund. I called 24 hours later after not receiving it I decided to ask for a refund I was told that I could not get a refund that I would have to wait an additional 24 hours and then get a refund. Meanwhile I was told that I should walk through my neighborhood and contact all of my neighbors to find out if they had my item in their house. This is unacceptable. I asked to speak to the persons manager. I was told to hold on and wait he would connect me. He never connected me he disconnected himself. Walmart does not understand there are other places to purchase from. And that poor service is unacceptable.