A while ago I was looking for a book, which has almost disappeared from the market. Paper Cavalier found this book for me, but during the delivery something went wrong. The book was damaged, but could be used. I asked about a possibility to change book for another, but there was none available. When I sent photos of the book to Paper Cavalier, they immediately agreed to a compensation, even though the damage was not their fault. I was happy with the outcome and would not hesitate to buy from this company, should I need something within the range of their supply. K