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After writing a truthful review of etrailer and posting here I was contacted by staff the next day (through this website). I provided the order info and what happened and guess what... no one more reply back. I have names and email correspondence to back up my claims and they choose not to make this right! Lesson learned on my behalf... and out $500. Truly use caution with this company.
Spoke with etrailer rep on phone. Was told what to purchase. Get it in and install... does not work for what I need. They will not allow return because was installed. Also, product in question is Rhino roof rack. Do not spend the money on this product. It's cheap junk. Buy something off Amazon and save $300 plus dollars.
Mark M.'s review of etrailer earned 2 Very Helpful votes
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