Do not send Bitky a cent. They are criminals.
I have lost $130k Aud to Bitky. Your money is not in the trading platform, they pocket your funds. Unregulated and registered in the Republic of Dominica. Really, check it out.
Their retention agents are pushy and are always wanting you to deposit funds.
These guys should be locked up > Philip Stevens, Kevin Goldman, Jack Fisher, Leo Mason & nicholasa
Your withdrawal requests go no where, as do your emails and phone calls
If you want to loose your money go with Bitky io.
They destroy lives and families.