I placed an order on the 24th October 2014, but received nothing further via email. So on the 27th October, I sent an email asking what was happening with the order, but had no response.
I called on the 28th and the lady I spoke to could not find any record of the order, even though the money had been taken out of my bank account. I then sent a further email and got a response that they don't ship to Jersey where I live! Can't their system identify a non-ship-to region from the postal code? Seems not...
I even offered to pay towards the postage, but the lady wouldn't ship it.
I received the refund as stated, which was the only smooth part of the transaction.
I ordered an equivalent item from amazon.co.uk which was almost half the price, with free shipping.
I am doing this review because they promised a free HDMI cable, so let's see if they'll deliver that to Jersey!; 0)