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Mark S.

2 Level 2 Contributor
  • 6 Reviews
  • 23 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Shopping, Clothing & Fashion

Member since February 2018

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6 Reviews by Mark

You get what you pay for! There are lots of cheap products on Joom and I have purchased a lot from them. I've had a couple of really crap quality items but they refunded me no problems. If you're looking for cheap branded stuff like UGG you ain't getting genuine ones on Joom. The Chinese are great at copies/fakes and I've actually had better fake than original versions as they put that much effort into getting it right it was so well made! I use Joom at least once a week, never any real problems that they haven't sorted out. Make sure you read the description properly as headline is sometimes different from discription. I just checked and have ordered 129 times and had 2 refunded as poor quality or not matching description.
DO NOT USE THIS SITE!. Everything started ok, first orders went smoothly. Then I purchased something that arrived faulty then another order didn't arrive. They do not respond to you and ignore any attempts to contact them, all emails I sent bounced back. The email address was from their link so it's not me putting in the wrong information. Luckily I paid with PayPal, I have opened 2 cases with them now as no response from Banggood. Banggood haven't even responded to the cases on Paypal!
Katherine L. – Banggood Rep
Dear Mark S,

Thanks for your order and we are sorry to hear that you still have not received the order yet.

We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather.

According to our shipping policy, all items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina, Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).

We take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team
Have been using GearBest for several years now and have spent thousands with them as I buy to resell in UK. Only ever had a problem once and that was one item arrived broken. I contacted customer services and I was quickly refunded. I must admit that sometimes things are mixed in translation but always resolved.
I have purchased many things on Amazon with no problems so far, my partner uses it almost daily and she has always had good customer service when there have been issues. I tried selling on Amazon and found it difficult to understand, I have been selling on eBay for years, don't like them but easy to use. You will find products cheaper outside Amazon, I often find the products then search the business seller name and use their website, that way you are supporting the business directly instead of huge platforms that charge sellers huge fees.
Been using Fastech for many years now and spent thousands with them. Never had a problem with them. Products always arrive and intact. Used to be cheaper as I resell in UK but their prices seem to have gone up a bit. Great prices if bulk buying.
EBay are a law unto themselves they totally back buyers and do not care about the sellers who pay huge fees to fund their lifestyles. Ebay have policies in place but totally ignore them to keep buyers happy. Its kind of strange as its the sellers that pay the huge fees, not the buyers so why punish honest sellers? This week alone I have lost over £50 to a buyer who purchased an item, used it and said they did not like it and returned it. Its a vaping tank and is classed as a personal item so cannot be returned if used, this is an eBay policy but they totally ignored it. The same buyer purchased another item, to get around the personal item rule they said it was faulty even though I know its not they have left negative feedback on my account. I had 100% positive feedback until this happened but eBay ignore that and believe the buyer despite my over 3000 positive reviews one buyer can ruin that. Surely anyone with a brain cell can work out if a seller has over 3000 positive feedback reviews and then one buyer complains in a week about two items there is something wrong with the buyer. They dont care so avoid them if you can. Trouble is and they know this sadly people want to help eBay by buying through it and not websites. Use your loaf, find your item in ebay, search the sellers name online and find their company as its usually cheaper and your not making eBay fatter wallets

Mark Has Earned 23 Votes

Mark S.'s review of eBay UK earned 16 Very Helpful votes

Mark S.'s review of Joom earned 4 Very Helpful votes

Mark S.'s review of Banggood earned 3 Very Helpful votes

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