Martin B.

I received a camera from Very in November 2019 which was faulty. Very have refused to replace, refused to repair it and refused to refund me. The camera has not ever taken a single picture. I have no idea how Very get away with this. As the camera was a warranty replacement I don't have the option of reclaiming my money via the credit card company either. Don't shop with Very under any circumstances unless you like throwing money down the drain.

Purchased an action camera in December '15 as a Xmas present for someone. Camera was found to be faulty - it has never been used to take a single video. Banggood insisted I send it back for repair rather than replacement which I did.

Despite me constantly emailing them I still have no camera and have no idea when or if I will ever receive it. I am starting proceedings with my credit card company to recover the money.

AVOID. AVOID. AVOID.

Update 28/03/16: Order number provided via private message. Over 20 emails sent. 3 months wait and I still don't have the camera I paid for back in December 2015. They have refused a replacement camera despite the camera having never worked and have insisted on a repair. If they ever resolve this I will update this review accordingly.

Update 06/04/16: Still no camera and still no refund and no idea when I am likely to receive either.

Update 01/05/16 - I have a camera after many months. After I had removed the broken memory card from the slow with tweezers it actually works.