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I contacted CS to cancel my subscription, because I did not want to continue paying £16.95 after updating my CV (very easy to do using one of the MyPerfectCV templates, by the way!)
The CS operative, Victor, was excellent and, I now have retained full capability on my account at a reduced cost of £3 a month, which I'm happy with.
Well played, Victor!
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Very helpful customer service representative, very patient and understanding. But the time lag...
Thank you, Martyn, we’re thrilled to hear that, Robert was able to assist you with your request and provide you with excellent service, we’ll be sure to let him know your amazing comments.