matt r.

Appalling service, you guys are scamming the country- how can you call yourselves a business? If i could rate 0 star i would. We were told that if we paid an extra 2 euro a month the internet would improve and it got worse insead! We have gone through 4 boxes and each time they claim the problem will stop but it doesn't. When we called them, they're employee was incredibly rude and was making excuses while trying to charge us an extra 50 euro for a mechanic to come out to fix a problem that is THEIR FAULT. Virgin should be paying for my netflix and playstation subscriptions because i have sat down and 60% of the time there isn't even an internet connection present. Projects can't be done as internet services virtually don't exist from about 6 till 11 at night. A cabbage would give off a better signal than you're services. Disgraceful company, highly unprofessional and if you're thinking of going anywhere don't pick virgin media! Just got a sky box today and are somehow saving money while getting better channels and a higher quality service.