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I requested a cancellation of my order 6 min after purchase, after realising I bought wrong wig. The company stated they could not cancel, and went on to charge my account. After multiple email exchange with Lucy, I realised that these were more of automated replies than messages from a real human. Responses to my demands for a refund and stopping the transaction were just infuriating; 'do us a favour and keep the item' or 'order cancellation has bad effects on our account', the list of excused goes on. I reported them to PayPal, which handled the transaction and am waiting for their resolution.
M B.'s review of UrHair earned 7 Very Helpful votes
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Bought a human hair wig. From them when it came it resembled a dead cat poor thing they w/ould...
You are unlikely to receive what you ordered and the chances of a refund are slim. My experience....
