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Megan E.

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Total Points
81

1 Review by Megan

  • Parcelhero.co.uk

6/17/20

DO NOT USE THIS COMPANY! I have had nothing but issues with them from start to finish, I over paid insurance that did nothing for me when they DESTROYED my parcels and would not do anything for me with this. I had parcels returned to me without their original labels on them with no explanation why they were returned and WEEKS to get a refund for this with NUMEROUS emails back and forth with their customer service. I used boxes that complied with their rules and weights, double bubble wrapped each individual item, and purchased insurance and they would not do anything about this. I was UNDER the overall weight I paid for and they are trying to charge me for being overweight. It has been a nightmare with them on so many levels - DO NOT

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