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mh803

m h.

Contributor Level

Total Points
81

1 Review by m

8/30/21

What a turn off. I am getting ready to move next year and was just curious about my options. I found this website and wanted to get a roughly estimated quote on how much it would be in the next month for me to book or so. Customer service rep was great in trying to make the price as sweet as possible, but as soon as I told him that I wanted to keep looking he 180'd and completely lost his $#*!. I told him from the get go that I was just browsing around to see which cost I like the best. He dropped his customer service act and became very hostile and aggressive. Before I even got a chance to address the issue, he hung up on me mid sentence. 0 stars. I understand that you are a business and are looking to beat out your competitors but this was a ridiculous way to treat someone over the phone. Glad I didn't book with you.

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