I ordered a shirt and they misprinted it, I sent them a photo of the shirt and a copy of the receipt that proved that they misprinted and they still denied it, All they offered was for me to send their mistake back at my expense for store credit
Be very careful when you order from them they are dishonest
And I agree with the ones below that says very bad customer service
We are sorry for any frustration. If an item has misprinted, we are always happy to offer a resolution. For further assistance, please contact our Customer Support Team directly through http://teespring.force.com/NewCase?l=en_US