I submitted for 2 papers, costing approx $800.1 paper was returned with a grade of 18%, and the other returned with a grade of 28%.
Trying to deal with customer service was useless as they just decided to have their own conversations rather than actually listening to my feedback. They offered me credit bak, but based on both papers, why would i risk that again when its already brought my grades down so much to almost fail. They offered me $100 as a refund which is completely unacceptable.
Never again
Michael, thank you for your feedback. I am sorry to hear that our services did not meet your expectations. I would like to confirm from our side, that refunds on both of the orders have been successfully submitted and the funds paid initially are expected to be back to your credit card. In case you have any more questions or need any additional information, we will be more than glad to assist you.
Alan, Customer Care Manager
Email: support@paperhelp.org