Used Upwork for 2 years for channelstreem dot com and hired several persons to admin our servers spent more than $20,000 so far. Recent experience taught me 2 thing about Upwork. First, con men discovered they can cheat the platform and make a profile full of fake info, misrepresenting who they are and qualifications. Some, pretend to have knowledge in computers but in fact they get the contract and farm it out to someone else with scant knowledge that actually try struggling to do the work. The second issue I learned, is that never deposit any money into escrow, as these con men simply never complete the work then ask you to close the contract and release fund. When you discover you been had, and request refund, the con man files a dispute of which I never received any notice of in the app or by email from Upwork, when time to reply to the dispute expires, Upwork pay the con man money out of escrow fund. My observation now, is that, most anybody qualified to work left Upwork, it is becoming very difficult to find honest help with the knowledge and experience they put up in work bio, and the percentage of crooks are getting higher by the day... So be careful who you hire, don't be impressed by the con man fake work bio and listed experiences /education, all lies, and never deposit funds in escrow at Upwork until the work is done right as agreed and on time. Even now when I still try to see copy of the dispute, all I see is blank white page as if Upwork do not want you to see the dispute (see image). Will definitely start looking for better alternative to Upwork hire.