Payment for a laptop battery from 'Laptopbatterystore.co.uk' (whatever you do don't use, see comments on this site). I had virtually given up getting my money back but decided to contact Moneybookers. They replied immediately that they would look into the matter and a few days later replied stating they would refund the money which they did a couple of days later.
Excellent service well done (They are changing their name to Skrill)
Michael