Michele I.

My purchase with Pet Mojo Shop has been the worst experience ever. Their website looks quite impressive and legit, but once they have your money, it all goes downhill from there. They promise 7-10 days shipping with a 60-day 100% satisfaction guarantee. After 4-weeks and nothing, I tried contacting them thru customer service, thru email, even by phone on several attempts. I received an automated recording of a foreigner who spoke in poor English and was referred back to their site for Customer Service. After 5 weeks, I finally received my outside door mat of my granddog, that I paid $35 for (from CHINA). The item couldn't have weighed more than a pound. The top part was soft like a blanket, and this was supposed to be an OUTSIDE DOOR MAT. The photo of my dog, and the quality looked NOTHING like their ad. It was a joke, and the joke was on me. I immediately contacted them to return, but knew my money was lost. I also contacted BBB. After a few weeks, they said they were unable to locate this company as they were likely moved or out of business. Beware of Bogus websites. Be sure to first locate Reviews, and if there aren't any on the website, that's a good indication to save your money and shop elsewhere.