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Mike D.

Contributor Level

Total Points
164

2 Reviews by Mike

  • Fanatics

5/5/23
Verified purchase

My son and I will be attending the Talladega Nascar Race at the end of April and decided to buy a Kyle Busch and Denny Hamlin shirt, this was 3/29. Items said they would ship by 3/31 and would be 6 business days. A few days passed and we received and email that the Kyle Busch shirt would now not ship until 4/28, which is after the race. I submitted a cancelation for a refund, was granted that and told the other would ship as normal to arrive by 4/11. Today I received an email that the other shirt has now been delayed and would be shipped by guess when, 4/28. Shame on me for continuing to try and order with them. This has happened to me in the past with a hickey jersey. Fanatics sucks you in, gets your money, and then you are their mercy for shipping. They don't care about the need of the customer or upholding their offer. They claim delays on others when companies like Amazon, Chewy, and others don't suffer the same. Inhave learned my lesson and will not continue to be a frustrated consumer and their tactics, I hope you think twice about using them and hope the major sports leagues they partner with also reconsider as it leaves their fans unhappy.

Service
Value
Shipping
Returns
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Nigel P. – Fanatics Rep

Hello Mike, We are terribly sorry for the inconvenience. We have passed your experience along to the appropriate department and it is being looked into. Since you have already received a refund, we wanted to reach out to you and apologize immensely for the troubles you have encountered. Please feel free to reach out to us if we can help you further in any way. Thanks, David

  • Resume Go

9/4/21
Verified purchase

After reading the reviews and trying to enhance my resume for a career growth opportunity I decided to try them. After all, their page boasts of a money back guarantee. I got my resume from them and was completely disappointed. My current role was written in the past tense. They cleaved up duties in past roles to where I didn't even know what it meant. The lumped together duties that did not belong together. The job description I sent them, the one I was going to apply for, meant nothing, as there was no attempt to highlight my relevant skills.

I submitted a refund request letting them know I was not willing to move forward due to the first impression being horrible. I was not going to spend more time telling them how to write a resume and paying rhem to do it. The resume I sent for updating was better than what I received.

After two emails they confirmed I could get a refund, but it would only be half of what was paid. I looked at their website and they offer the "money back guarantee, no questions asked" in multiple places. It is too bad they are not upfront or add an asterisk next to that letting consumers know that it is only 100% refunded if you cancel before getting any draft. After that apparently it is only 50% money back. I believe this is a deceptive practice and will send my issue to the CFPB as well.

Was not worth the time and money for the attempted update towards a professional resume. If you have no resume or this may be your first one, go elsewhere, spend less, and get satisfaction. Resumego overpromised and under delivered.

Mike Has Earned 4 Votes

Mike D.'s review of Resume Go earned 4 Very Helpful votes

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