My son and I will be attending the Talladega Nascar Race at the end of April and decided to buy a Kyle Busch and Denny Hamlin shirt, this was 3/29. Items said they would ship by 3/31 and would be 6 business days. A few days passed and we received and email that the Kyle Busch shirt would now not ship until 4/28, which is after the race. I submitted a cancelation for a refund, was granted that and told the other would ship as normal to arrive by 4/11. Today I received an email that the other shirt has now been delayed and would be shipped by guess when, 4/28. Shame on me for continuing to try and order with them. This has happened to me in the past with a hickey jersey. Fanatics sucks you in, gets your money, and then you are their mercy for shipping. They don't care about the need of the customer or upholding their offer. They claim delays on others when companies like Amazon, Chewy, and others don't suffer the same. Inhave learned my lesson and will not continue to be a frustrated consumer and their tactics, I hope you think twice about using them and hope the major sports leagues they partner with also reconsider as it leaves their fans unhappy.
Hello Mike, We are terribly sorry for the inconvenience. We have passed your experience along to the appropriate department and it is being looked into. Since you have already received a refund, we wanted to reach out to you and apologize immensely for the troubles you have encountered. Please feel free to reach out to us if we can help you further in any way. Thanks, David