Ok, I'm pretty sure most of these complaints are fake reviews from people working for other companies or something. Most of the reviews were obviously written by people who do not speak english as a first language. I just finished getting a powerleveling package from www.power-level.net and I didn't have any problems at all. They were on time, no hassle, and I even got a bunch of extra gear out of it. I didn't have any problems at all, so I don't know what the big deal is.