milo P.

Dear Milo,
Thank you for your feedback. We checked your order in our system. Your assignment could not be completed as the writer needed some additional material that was mentioned in your paper details and was crucial for your assignment. Our writers always try to find all the necessary materials themselves, however you should understand that some of them may be not available online, as well as it can be impossible to find hard copies of some books. Therefore, we would like to bring to your attention that the following condition is stated in our Policy on our website: "Resources: Should the Customer require specific resource material to be utilized in the production process, s/he must specify those resources and provide them to the Writer. If specified resources are not provided and the writer is responsible for locating and paying for them, additional charges shall be incurred and must be paid before delivery can be made.
In general, the following deadline for resource provision is in place:

1. For orders due within 12-24 hours, resources must be supplied within 30 minutes of the order placement,

2. For orders due within 24-72 hours, there is a 1 hour deadline;

3. For orders with a 72 hour+ deadline, resources must be received within 1 day.
In case Customer did not provide materials within the deadline for resource provision, extra payment or extra time for order completion would be required."
In your case, the paper was not completed due to the lack of resources, and the payment was returned to you.
Please, contact us if you have any questions.

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