Milton K.

Tried my first transaction with Gift Card Lab. Purchased a $500 pre-designed off-the-shelf card, nothing special for a gift to someone. They charged my credit card for the $500 plus $5.95 fee. I received an email saying the order "was being reviewed." Later that day got an email saying the order had been cancelled and my credit card would be refunded WITHIN 10 DAYS. I called them and they would only tell me that the order "didn't pass screening inspection," which meant nothing to me. I asked to be transferred to a supervisor to get a more clear answer, the attendant said "you won't get a more clear answer as that is all we can say." Transfer anyway, on hold for 20 minutes so I hung up. NEVER AGAIN. If you don't want my $500, then I simply go somewhere else. Hope you go out of business! The other downfall is that three of the major online gift card sellers (Gift Card Lab, Gift Card Mall, Giftcards.com) are all owned by Blackhawk Network. Beware!