Missy M.

I just wanted to say as a reseller, I very much appreciate Shopgoodwill.com. I have been shopping here for over 8 years and I would say 99.5% of the items I have purchased have been perfect. If there was something wrong with the item that was not mentioned or photographed, I have always gotten either a partial or full refund, but almost all of the time the items are in excellent condition. Granted shipping can be steep but I have noticed that in some of the locations they are now lower on the smaller items. Some seem crazy and I just don't bid on those items. The staff has been great in both the individual stores and the support site, they have always address my issues and are fair. Thank you guys, you are much appreciated!

Up until today, my experience with Doordash has actually been really good. I order a minimum once a week and on the rare exception my order was messed up, I would either get a partial refund or re-delivery. I have Dashpass to save money. Made a mistake and changed from monthly to yearly, Called customer service and asked to get yearly refunded($100.00) and go back to monthly($9.99). The rep confirmed I was back on monthly. I ordered 5 times after that and tonight I opened the app and it said, I could have saved $46.00 with Dashpass. I was like I have Dashpass. I looked into it and I was never placed back on the plan so I paid all the fees. Called and asked for at least half that back since their rep made the mistake and was told $10.00 was all they could do and then I could resign up for Dashpass... there would go my $10.00 credit. I did not resign up as Hulu is giving 6 months free with Uber Eats. Very disappointing to a loyal customer.

Awful customer service, I agree with others, they don't seem to care. My last 3 contacts with them have had issues. First in 2020 I ordered the Christmas Ornament and charm during beginning of promo. Got ornament but no charm. Called and told sold out. I called and they said there was nothing they could do. It was past the promo so if I went somewhere else it would be full price. My wonderful local Pandora store honored the sale price, they are great! Have been trying for the last 3 weeks to place an order, but they weren't taking the Pandora credit card, it was done for like 3 weeks. Now I am trying to place my order and use the free bracelet early promo for card holders and at checkout, it isn't removing the price of the bracelet. There customer service hours have been shortened to 6pm EST weekdays and closed on weekends so I can't get help. Promo ends tomorrow for early shoppers so I will have to risk some of my items getting sold out. Very frustrated with this site, they do NOT have their act together. I see now they aren't taking paypal.

This has got to be one of the worst message boards out there. I have been a member for many years and have gotten temporary suspensions from time to time for absolutely nothing major. This time I got a suspension notice for doing something I absolutely did not do. It made me angry and I let the admin know about it so I am now permanently suspended because I disagreed with them lying and told them so. I wish everyone would boycott this site because they have done this to so many people it is ridiculous.