Monique P.

I have been ordering tshirts, hoodies, and sweaters with Gotapparel since early 2017 and have always had great success. For the first time I was sent the wrong product in one or my large orders; thus I brought it to their attention. Chris S. Followed up with me within 12hours of the request and is sending me out the product with no hesitation.

I am a rational consumer and understand mistakes happen so it wasnt a big deal, especially with his quick response and fixing the issue. There was no hoops and fuss, he apologized and rectified the issue. I appreciate how quickly he got this done. I will continue to shop here for my business needs.