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Refund money is not processed since May 18,2020
15 Follow-ups are made (both email&chat) but they keep answering the same scripted response)
"Thank you for staying online, upon checking since you already request for returned/refund please be informed that all return activities are paused and will resume once the enhanced community quarantine is lifted. Due to a technical issue, the return dates displayed on your Shopee app may not reflect this change, but rest assured that you will be notified once return activities resume po."
Today is the 15th times of my follow up.
Had no other choice but to keep following up until I get my refund.
Tip for consumers:
ALWAYS GO FOR THE CASH ON DELIVER for payment setting. Never pay before you get the product or else, you will end up just like me who is still waiting for my refund money to process since May 18, 2020.
Products used:
None, because I never received the product I ordered.
Moon L.'s review of Shopee earned 11 Very Helpful votes
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