1st time I ordered from Aldo they send me the wrong color. 2nd time one shoe was defective as it read at a size 7.5, but was undeniably much smaller then the other shoe sized the same. Still, I pass on ordering because they do such a poor job at it. I have still continued to purchase from the store because I love the style and wear.
I own my own company and decided that despite other issues, I want to partner with them. I will handle the orders with my service and act as a liaison to ensure service. This, would be no issue for me.
I haven't received one call back. They seem to care very little for their customers and much less for someone WANTING to work with them. It baffles me the responses that I received from this company. In the past 3 months I have independently purchased over 300.00 in shoes, 110.00 in jewelry and about 100.00 in hand bags and accessories... with the poor ordering and then being completely swatted off like I do not matter. I am finding that there are blessings in the sorted dealings of life and being treated this way is one of them. I won't shop with Aldo again. I won't bring my daughters to Aldo again. With better brands and 2 of which have contacted me immediately (more expensive, high end, quality brands) which I am currently partnered with and actively selling moreover 50 units A DAY! I no longer wish to purchase nor work with Aldo.
I wanted to look outside of my experiences as I have enjoyed wearing this brand for many years. But the fact of the matter is. They may be picky about who sells them, but I am more picky about selling them to my customers. If this is the kind of treatment that my customers could potentially face and poor order fulfillment... why would I want my name affiliated with that?
Thank you Aldo and it's representatives for pushing me aside. After the other companies heard of the treatment, they were all too eager to work with me. If not for you, I would have made a mistake and cost my companies reputation.
Good luck on your endeavors and keeping not yet lost loyalties.