Myranda L.

If I could give this company 0 stars I would. My ring broke after only having it for less than a year. I treated this ring like it was my baby and loved it so much. I went to pick up my dog and when I did only my wedding band was on my hand and the diamond setting detached from the band. My mother in law used this place as a recommendation and was very disappointed to see how this company acted when my fiancé told them my ring broke due to a manufacturer error. They blamed it on us saying that we used brut force to break this ring and said we had to pay more money for the manufacturing cost to get it fixed when in reality it was to get more gold added to the ring. Now that I have the remade ring I am walking on eggshells with it and feel like I have to be careful with every touch. They say this particular band is fragile but why wouldn't you give that warning when my fiancé was buying the ring? Why can people have rings for 30+ years but mine breaks in less than a year? Very disappointed in this company and would never want someone to go through what I went through. This situation and review would be avoided if the owner David would have clearly stated that the cost to fix the ring was to add more gold to the band rather than telling my fiancé that it was to pay for the manufacturing cost. But honestly I never thought we should have had to pay for something that was completely out of our hands, the quality of the ring should have been perfect from the beginning.