Nancy C.

I have been a student at the University of Phoenix for a few years now and I have finally had enough, I will be transferring as soon as my current class is over. There are several issues with their assignments, such as the course content not matching the assignments, the assignment instructions missing crucial information causing double work, and the forced team/group assignments. The team/group assignments were the final straw for me. I am constantly teamed up with individuals who are intelligence challenged (I'm trying to be nice), who are unable to comprehend the course material even though they are in a 300 level class, and who cannot compose a complete sentence. As a result, my grade is negatively impacted due to the shortcomings of my teammates. The university has also mismanaged my Pell Grant and will not release the funds that I have earned until I call and ask what the heck is going on. I strongly advise against enrolling at the University of Phoenix, unless you are one of those people that I was speaking of, if so then you should fit right in.

BUYER BEWARE! I tried to place an order for a 15" Avengers backpack and when I entered the personalization the website changed the size of the backpack to mini. Today I received a tiny backpack and when I called customer service to ask them to replace it they said that since it is personalized there is nothing they can do about it. The lady in customer service was very rude and could care less that I was out the money. I should have known that this would happen since I caught them trying the same thing with the water bottle I had ordered after the backpack. I selected the regular water bottle and when I personalized it the website changed the size to large. I noticed the discrepancy after the order had been placed and was able to call to change it, but it did not occur to me that the same might have happened to the previous order. I will never order from this company again. They are trying to trick people into buying incorrect personalized items so they are forced to spend more money to receive the item that they need. That is just bad business.