Went to S River Rd, Bedford, NH store. In line for 26 min. At order stand at 3:32PM to be told they close@ 3:30 and wouldn't fill any more orders! Why didn't an employee come end the line instead of allowing us all to remain trapped in a line we couldn't leave once refused service?!? Car in front of me was last served. When I asked to speak w/Mgr@ window, employee shrugged shoulders, locked window & left. Howard Schultz claims to be turning Starbucks around... If this is how they treat loyal customers & rewards members, he should just shut it down now! Dunks doesn't have these lines, policies or prices-AND they're ALL still open! I'll take my business where it's TRULY valued & appreciated! Wish I could rate -5 stars!