I was having a great experience with the Real real until they just lost my last drop off of consignment items. I see the items on the site, but they are not listed on my account page. So if someone buys them, I guess the money will go to someone else. So be careful. They are flaky. I am very disappointed. I thought this was a great way to recycle and be more eco-friendly. But there are a lot of employees who do not seem very attentive or professional.
Hi Nancy, thank you for bringing this to our attention and we're so sorry about this. We'd be more than happy to help - please email our team at consignorrelations@therealreal.com with your consignor ID and the items in questions so we can make these updates.