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Nancy R.

Contributor Level

Total Points
169

2 Reviews by Nancy

  • The RealReal

10/18/21

I was having a great experience with the Real real until they just lost my last drop off of consignment items. I see the items on the site, but they are not listed on my account page. So if someone buys them, I guess the money will go to someone else. So be careful. They are flaky. I am very disappointed. I thought this was a great way to recycle and be more eco-friendly. But there are a lot of employees who do not seem very attentive or professional.

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TRR S. – The RealReal Rep

Hi Nancy, thank you for bringing this to our attention and we're so sorry about this. We'd be more than happy to help - please email our team at consignorrelations@therealreal.com with your consignor ID and the items in questions so we can make these updates.

  • Gift Card Granny

7/18/21

They turned down my credit card -- probably through their own system error, and asked for a drivers license to verify. I felt this was a scam, and I don't trust them. Very rude. No need to use this sire. There are others.

Nancy Has Earned 7 Votes

Nancy R.'s review of The RealReal earned 3 Very Helpful votes

Nancy R.'s review of Gift Card Granny earned 4 Very Helpful votes

Nancy Has Received 1 Thank You

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Dez A. thanked you for your review of Gift Card Granny

“What did the BBB say? They are giving them a A rating and says they are a BBB member.”

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3/28/24

I am both a purchaser and consignor. I have had ups and downs with the Real Real from the time...

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3/26/24

My experience shopping with TRR was awful and I will never shop with them again. I purchased a...