I was dealing with John during my application. John was swift, polite and went out of his way to help me.
John is true to his word, if he says he is going to do something, he means it. I received my soft copy licence very fast and the hard copy was dispatched by UPS very quickly.
You can buy with confidence from ITCA. So,
Keep up the great work John and the rest of the ITCA team.
Best,
Neal