Neil B.

AWFUL! We import items regularly from China to the UK and tried intercargo as they seemed very competitive with their pricing. There were problems picking up the original goods (the were picked up 10 days late) and the goods were eventually delivered 4 weeks late. They assured us that this was a one of problem and apologised. In hindsight we shouldn't have but we gave them a second chance as you would have expected them to go above and beyond after the problems of the first order. This time it was even worse, again the pick up was late, the customer service was terrible, and they added on additional charges of £400 which they essentially held our goods hostage until we were forced to pay (a point we are taking to trading standards). This company is the worst, most crooked excuse for a freight forwarding business I have ever had the mis-pleasure to deal with. I wish I had looked into them more before using them as there are so many negative reviews on various sites about their crooked scam of a business. AVOID AT ALL COSTS...