We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Neil C.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Travel, Real Estate

Member since October 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    11

Review Distribution

1 Review by Neil

10/21/20
I had been using AirBnB for a few years with great success. I had a 5 star rating from all the stays I had. Then one day randomly, as I'm trying to log in and book another stay, I get a message to confirm my identity and send photos of the front and backside of my drivers license. I did and get told to wait for a response. After 64 days I finally got one. It was that there was an incident from my last stay (that they claim they could not talk about with me) but that they were banning my account. I have an email from the homeowner who said I was the perfect guest and would be welcomed anytime. Never received the email from them following up. I lost money as they charged me for whatever fee they felt like and said the decision is final. You can actually go on google and find countless other posts about people dealing with the same thing. Use VRBO instead or some other 3rd party if you can.

Neil hasn’t received any votes.

Neil hasn’t received any thanks yous.

Neil doesn’t have any fans yet.

Neil isn’t following anybody yet.

Similar Reviewers on Sitejabber

michelleh1276
11/23/20

Airbnb customer support "Ambassadors" don't know anything they are truly ignorant Peabrain's. The...

jakes391
JAKE S. reviewed Airbnb
11/22/20

ON OCT. 15,2020 MY WIFE AND I, OUR DAUGHTER, HER 3 CHILDREN (3-8), AND OUR MOTHER IN LAW AGREED...