My story is so-so. I ordered gold for 2 characters. One character received 6000g 3 hours after the order. My other character is still waiting for 5000g and it's 4 days later. They chat with me and are polite b/c I am polite with them. I am frustrated but I understand they are trying to earn it to give to me. I just wish they advertised the time frame honestly. I will repost to report when I receive my 5000g.