This company thrives on people's vulnerability and takes their money and refuses to refund you. My Mum purchased a wig from them, it was so horrendous we didn't even take it out of the wrapping. They refuse to provide any refund details, send you emails which make no sense as they can't speak English and basically they must be breaching every consumer law in this country. You will not get your money back. Don't waste your money with this horrible company run by the scum of the earth who are just out to get money any way they can. I wish I had done more research about them. Buyer beware - they are fraudsters and thieves. DO NOT PURCHASE FROM THIS COMPANY.