N W.

Working with Video Animation was the worst experience of my life. They started off professional, promising me that if I was not satisfied that I could receive my 100% refund. After going back and forth with not having my characters correct, never seeing an animation, and missing my deadline; they finally gave my project to a senior designer and asked for another shot and promised me another week. I NEVER RECEIVED THE PROJECT WITHIN THE NEXT WEEK and after I wrote them again he finally sent me over a clip with my characters moving back and forth. No special movements, no thought was put into the video. I gave them my design because they couldn't think of ANYTHING and they sent the exact same design back with movement that looked like a kindergarten did it! I asked for my refund back several times and which they will not write me back, never revised my project, never communicated next steps to the refund process, i have called, i have written them and NO RESPONSE! THIS HAS BEEN THE WORST EXPERIENCE OF MY LIFE AND I PAID $600 DOLLARS for this project! And all they did was beg me for more money on the phone after rushing me to pay for the initial services! I stated SEVERAL TIMES that I was willing to take a chance with them because both JAY GILL, DENNIS, & JEFF MARTIN told me that I would get a %100 refund if i was not satisfied! WELL I AM NOT SATISFIED AND YET THEY WILL NOT RESPOND TO ME NEEDING MY REFUND! I DO NOT RECOMMEND THIS COMPANY TO ANYONE!